We want you to be happy with your KNEKT products and we do our best to build products that will last. We guarantee our trigger handles to be free of defects in materials and workmanship to the original buyer for 2 years. All other products are guaranteed for 12 months. This warranty does not cover loss or damage due to carelessness, obvious abuse, normal wear & tear or extend to any KNEKT product that has been modified in any way. Only KNEKT products are covered under this warranty and it does not extend to damage caused to other products used in conjunction with and or caused by your KNEKT products.
If you have a KNEKT product that you feel meets the above warranty guidelines please contact us so we can work together and make it right. If your warranty claim is deemed valid KNEKT will repair or replace the product less shipping costs. Send warranty inquires to firstname.lastname@example.org
Proper Care of your KNEKT Products
With basic care your KNEKT products should last many years. After use in salt water or in any harsh environment your stuff needs to be thoroughly washed in fresh water. Make sure to wash out the hole where the thumbscrew locks the camera into the Trigger. If your KNEKT product gets really dirty mild dish washing soap and a little warm water should clean it right up. Never use harsh chemicals or abrasives, as they will damage the products finish.
Sand and grit will get into every nook and cranny. We have designed our products to function in these harsh environments. The only exception is the KSD6 dome, it is not intended for harsh sandy environments. At times it may be difficult to remove your GoPro from the KNEKT Trigger. If this is happens remove the thumb screw, run the entire assembly under fresh running water while moving the camera back and forth within the mounting slots. This should dislodge any sand and allow you to remove your camera housing.
The user of any product sold by KNEKT assumes all liability associated with the use of the product. The user agrees to hold KNEKT and its respective officers, directors and employees harmless from and against loss, damages, liabilities and expenses, including legal fees incurred in connection with any claim against KNEKT.
KNEKT is not liable for any loss, damages, personal injury or death associated with the use of their products.